ABOUT
PRODUCT MANAGER
Hi, I'm Muskan, a Software Engineer turned Product Manager. I’m a Master's student at Dartmouth with a background in AI product development and design. I turn real user problems into simple, ship-ready solutions while balancing technical depth with clear business outcomes! Try out my DailyToDo idea for fun!
SKILLS
Areas of Expertise
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Technical fluency
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User insight & product sense
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Prioritization & strategy
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Communication & stakeholder influence
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MVP slicing & scoping
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Applied analytics
June 2025 - August 2025
Product Management Intern /
SocialTheory, NH
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Defined product scope for a Gen AI emotion-detection tool by understanding pain points from 20+ customer interviews
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Developed 15+ customer scenarios and shaped the GTM strategy for a launch projected to generate $60K in ARR by collaborating with Marketing, Finance, and Sales to align business goals and revenue targets
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Designed and tested a clickable Figma prototype of the AI platform integrated with emotion detection agent, analyzed market trends, embedded real-world prompts and created SQL event logging that accelerated user testing by 15%
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Reduced MVP development time by 20% by building a Tableau telemetry dashboard which translated raw data and client feedback into a data-driven product strategy authoring a PRD with OKRs, A/B plan and user stories
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Drove successful adoption in pilot groups by running usability sessions with clinicians and CX team, refining the product from a static module into an interactive storytelling platform that improved user engagement by 30%
July 2022 – April 2024
Product Engineer /
Affinsys AI
• Led a team of 15 to launch a 0-to-1 Digital Wallet in a year, from ideation to end-to-end UX design, owned product roadmap and feature backlog with Engineering, Marketing, and Sales teams improving time to market by 30%
• Reduced customer churn by 20% by engineering a SaaS platform integrating API payment gateways with real-time analytics to analyze merchant and customer feedback, usage data and resolve friction points
• Unblocked $1M in revenue by leading compliance initiatives to meet international payment and data privacy standards
• Improved user retention by 15% by building SQL-powered dashboards to improve KPIs like CAC, NPS and CSAT
January 2022 – June 2022
Software Engineering Intern /
Affinsys AI
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Boosted sales in the EMEA region by 55% by building a custom Low-Code LLM application for creation and storage of data objects for deterministic chatbot responses, through advanced data storage techniques utilizing Python libraries
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Improved deployment efficiency by 25% by building an Agile release management module with version control and multi-tenancy, driving alignment across engineering, QA, and product stakeholders
WORK EXPERIENCE
EDUCATION
Master of Engineering Management (MEM)
Dartmouth College, Hanover, NH / Graduation:2026
Bachelor of Technology in Information Technology
Vellore Institute of Technology, Vellore / Graduated:2022