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MUSKAN RASTOGI

PRODUCT MANAGER

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ABOUT

PRODUCT MANAGER

I’m a Master's student at Dartmouth with a background in AI product development and design. I turn real user problems into simple, ship-ready solutions while balancing technical depth with clear business outcomes.

SKILLS

Areas of Expertise

  • Technical fluency

  • User insight & product sense

  • Prioritization & strategy

  • Communication & stakeholder influence

  • MVP slicing & scoping

  • Applied analytics

June 2025 - August 2025

Product Management Intern /

SocialTheory, NH

  • Identified user pain points in emotional communication during clinical sessions by conducting 10+ user interviews and mapped these findings into personas and journey maps, guiding product scope for an AI-powered emotion detection tool

  • Designed and tested a clickable Figma prototype of the AI platform integrated with emotion detection agent, embedding real-world prompts and UI logic, which accelerated user testing and helped secure stakeholder feedback

  • Translated customer feedback into a structured PRD with feature specifications, ML model requirements and design flows, which enabled faster team alignment and reduced MVP development time by 20%

  • Ran iterative usability sessions with clinicians and facilitators to refine emotion categories and prompt interactions, improving model interpretability and product relevance for real-world use

  • Designed empathetic agent scripts and conversational flows to improve user retention, boosting intent to use simulation tools by 30% in internal trials and helping define the pilot rollout plan with measurable user and business value

July 2022 – April 2024

Product Engineer /

Affinsys AI

  • Launched an AI- powered fintech product in 7 to 8 months, defined go-to-market (GTM) strategies, created business cases and product roadmaps with sales, design and engineering teams that led to 30% faster time-to-market

  • Drafted Product Requirement Documents (PRDs) outlining user stories for a service to store key configurations, while working with clients & stakeholders for over 4 –5 months to automate workflows that reduced manual labor by 80%

  • Analyzed user engagement KPIs to gather data, performed UX research & user acceptance testing (UAT) for key product features, making data-driven prioritization decisions based on user feedback that boosted sales by 25%

  • Improved customer retention by 20% by developing a SaaS platform with real-time analytics to automate AI performance monitoring for users, prioritizing customer lifecycle stages, churn rates, and performance key metrics

  • Led end-to-end product security initiatives, including RSA + AES encryption and RBAC aligned with GRC goals and EMV Compliance, ensuring code integrity and quality across development, testing, and production environments

January 2022 – June 2022

Software Engineering Intern /

Affinsys AI

  • Boosted sales in the EMEA region by 55% by building a custom Low-Code LLM application for creation and storage of data objects for deterministic chatbot responses, through advanced data storage techniques utilizing Python libraries

  • Improved deployment efficiency by 25% by building an Agile release management module with version control and multi-tenancy, driving alignment across engineering, QA, and product stakeholders

WORK EXPERIENCE

EDUCATION

Master of Engineering Management (MEM)

Dartmouth College, Hanover, NH / Graduation:2026

Bachelor of Technology in Information Technology

Vellore Institute of Technology, Vellore / Graduated:2022

SmartFlows

A low-code, compliance-first automation platform that cut chatbot deployment to under 7 days.

Tire Shopping

Django-based, conversational assistant that turns tire-size confusion into guided choices, lifting online adoption and easing support load.

Emotion-Aware Clinician Coach

An embedded, emotion-aware coach that turns clinical simulations into structured empathy practice—without adding tool fatigue.

PORTFOLIO

LET'S WORK TOGETHER

muskanrastogi1730@gmail.com

603-349-0917

Dartmouth College
Hanover, NH 03755

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